If an instalment fails, the customer will be notified and will have 7 days to settle the overdue
amount. Failure to do so will result in the plan failing, and the customer may potentially lose the
deposit paid to the merchant and potentially more, depending on the merchant's refund policy
Yes, you will have the ability to re-sell the tickets as the inventory becomes available, and you
can collect the deposit fee from the customer.
If someone else in the group is overdue on their instalment, they will have 7 days to settle this
amount or the entire group booking will be cancelled. As a failsafe, everyone else in the group
will be notified of their overdue amount and can settle on their behalf. If you settle on behalf of
anyone else in the group, we will automatically balance your future payments to ensure they
cover their amount.
Yes, you can change your payment method at any point; however, we will always keep a card
on file should the new payment method fail on the instalment date.
Yes, you can modify your instalment schedule at any time before the issuance date of the plan.