Pay On Behalf
We support partial payments, allowing the lead booker or group members to pay on behalf of others.
Retailers and customers are provided with several options.
A - Lead booker removes:
If someone drops out before the expiration date, the lead booker can remove them from payment. Other group members can pay on behalf of the dropout.
B - Lead booker pays on behalf:
We support partial payments, allowing the lead booker or group members to pay on behalf of others.
C - Merchant does partial payment:
If a Merchant doesn't accept partial payments and someone hasn't paid by the expiration date, we void all payments into the group, returning money to group members.
The booking window is completely customisable and set by the merchant. Hands-In can support checkouts as short as 5 minutes but can also extend up to 7 days.
You can refund customers through our Merchant Dashboard or API. We support both partial and full refunds at both the group and customer levels, enabling you to handle every refund scenario.
We manage dynamic pricing at the checkout by authorising a slightly higher amount (with end-user approval) than the actual checkout.
We send out automated payment reminders to everyone in a group via email and SMS. Additionally, all participants can send reminders to others in the transaction. The schedule for automated reminders depends on the length of the booking window.
