BridgerPay, a trusted global payments operations platform, are launching Hands In’s split payments as part of their payment optimisation services. This will mean their extensive network of merchants are now able to split payments across multiple cards and between multiple individuals - natively within online checkouts.
Multi Card payments
BridgerPay merchants now have access to Multi Card payments from Hands In, where they can split their payment across two or more cards. By splitting payments across multiple cards, credit limits are no longer an obstacle to successful payments. Customers can choose this option within the checkout or have this offered as a cart recovery option. By allowing customers more ways to pay with split payments, merchants are optimising their payment processes for less abandoned carts and failed payments. This is evidenced by Multi Card’s impressive conversion rate of 92.5%.
Group Payments
With Hands In’s Group Payments, groups of up to ten people can split the payment at checkout - in customisable amounts - so no one needs to front the whole bill on their card (or chase their friends or family for money owed to them). Individuals can pay by QR code, payment link, text, or email - creating a flexible, convenient, and memorable payment experience that promotes customer loyalty. The benefits for merchants are extensive – including higher transaction values, more customer profiles, less failed payments due to insufficient funds, an 86% conversion rate, and increased customer satisfaction (and retention). Group Payments is also emerging as an excellent method of customer acquisition, with one merchant adding 10,000 new customers through the Group Payments solution.
Decline recovery with split payments
Decline recovery is crucial for businesses needing to recover failed transactions due to insufficient funds. This is a feature that creates a seamless customer experience and reduces the impact of failed payments on revenue, by allowing Hands In split payment solutions to be selected at the point of a payment decline. Bridger Pay’s solution, Retry, also recovers payments that failed due to technical reasons at the point of decline - and Hands In’s solutions recover failed transactions due to insufficient funds and credit limits. Decline Recovery means that BridgerPay merchants have complete confidence that, whatever the cause of the failed payment, BridgerPay has the capabilities to recover it. This is vital for business success, as failed payments cost the global economy $118.5billion per year, so decline recovery has a transformative impact on businesses’ bottom-lines. With Hands In’s Decline Recovery, merchants are recovering 1 in 10 of every failed payment.
The impact of customer-centric payment options on increasing revenue
For BridgerPay, Hands In’s split payments are a crucial part of their Paytech ecosystem, allowing merchants to stay ahead of mounting customer expectations.
Matthew Boundy, PSP Partnership Manager from BridgerPay, elaborates on the competitive advantage their partnership with Hands In will give them:
"At BridgerPay, we’re passionate about building an ecosystem of flexible, customer-centric payment solutions. Partnering with Hands In aligns with our mission to deliver forward-thinking options, like split payments, that empower clients—particularly in travel and hospitality—to meet diverse customer needs. We’re excited to add Hands In to our network, adding checkout options to boost customer satisfaction, conversion rates, and revenue."
Regarding the partnership with BridgerPay, Samuel Flynn, founder and CEO of Hands In had this to say:
“Joining forces with BridgerPay is an exciting milestone for Hands In, as we’re able to support their merchants to reduce the financial impact that failed payments have on their business. We’re delighted to announce that we will be going live with our first BridgerPay merchant, Sports Events 365, in December 2024. We’re looking forward to seeing the transformative effect that our solutions will have on Sports Events 365’s incremental revenue - and then seeing this extend to other BridgerPay merchants too.”
About BridgerPay:
BridgerPay, founded in 2019, is a leading omnichannel payment operations platform designed to optimise payment processing and revenues for businesses while reducing costs.
As a fully self-service solution, BridgerPay empowers clients to choose from over 1,000 integrated payment providers. With their unique Retry Engine, businesses have seen approval rates increase by more than 15% while improving overall payment performance. Their global team of 50 professionals continues to grow, supporting over 500 companies worldwide and delivering countless success stories.
Find out more about BridgerPay here: https://bridgerpay.com/
About Hands In:
As a split payment provider, Hands In offer value-added services for payment service providers by providing simple integrations that capture enhanced data from group transactions, recover lost revenue due to failed payments, and remove credit limits as a barrier to completing transactions.
Group payments allow groups to either split their payment at checkout or through payment links, and Multi Card allows for an easy split payment between cards at checkout. Find out more here: https://www.handsin.com/